This is a statement of the National Transport Research Organisation's (NTRO) policy on Privacy. If you require further information on the Privacy Act and the Australian Privacy Principles, please visit the following website: The Privacy Act | OAIC
As a part of performing its business and administrative activities NTRO collects personal information. The NTRO Privacy Policy is periodically reviewed against changes made to the Privacy Act. This Privacy Policy is released with the latest amendments applicable to NTRO from the Privacy Act.
NTRO collects "personal information" in the form of names, business addresses and areas of technical interest, and only for the purposes of normal commercial interaction with its client organisations. Information is held on databases (both online and locally).
Michael Caltabiano - NTRO Chief Executive Officer
“Personal information " held by NTRO may include your name, business affiliation, business address, private address if an employee, telephone number(s), email address, bank account or credit card details, and your areas of technical interest.
NTRO does not collect "sensitive information” in the course of its business as described under section 6 of the “Privacy Act 1988”.
All personal information collected is securely protected.
NTRO collects personal information in a number of ways, including:
NTRO uses cookies to monitor hits on a particular training course, or to monitor interest in other areas, such as seminars relating to road construction and safety.
NTRO uses cookies to hold on to your IP address and user id which is a number. Nothing personal such as name or address is identifiable.
Please note that any cookies created by using, for example, Google’s services, google maps, google analytics etc, NTRO or its service providers do not have any control over these cookies. You need to refer to Google’s or any other privacy/cookie policy for the site you are on.
Your personal information may be used to:
Your personal information may be disclosed:
Please note NTRO does not disclose personal information to external companies for marketing purposes locally or internationally.
The privacy act 1988, does not apply to current or former employment relationship between NTRO and an employee, and an employee record held by NTRO relating to the employee. NTRO however does have procedures in place to protect employee’s personal employment information per the fair work act 2009. The privacy act does apply to information relating to job applicants and NTRO has procedures in place to ensure that all such information is held in a confidential manner.
NTRO takes all reasonable precautions to ensure that the personal information collected, used and disclosed is accurate, complete and up to date. We recommend that you keep NTRO up-to-date with your personal information including any changes or errors. Only NTRO employees are required to contact the hr or finance department to update any personal information.
All other ‘non employees’ are to contact privacy@NTRO.com.au to amend your personal details stored by NTRO.
You have a right to access your personal information, or to request us to delete it. If you would like to do either, please let NTRO know. You may be required to put your request in writing for security reasons. If you choose to ask NTRO not to hold your details, we may not be able to provide you with the services you require. Please contact privacy@NTRO.com.au to amend your personal details stored by NTRO. NTRO employees have the right to access their personal information. Employees can do this through the hr department.
NTRO has an internal complaint handling process for staff.
NTRO has an external complaint handling process –contact the privacy officer for further information (see details below).
If you have any questions regarding privacy, please contact NTRO at privacy@NTRO.com.au.