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Executive Director of Technical Services at Transport for NSW




Pamela is the Executive Director of Technical Services at Transport for NSW, which provides specialised technical capability and services for the delivery, operations and management of the Transport network across all modes, and focuses on innovation and driving best practice in engineering.

Pamela has 25 years of experience working in the energy industry. She began her career as a cadet engineer in the power industry, while completing her Bachelor of Electrical Engineering (Honours). Pamela also has an Advanced Diploma of Management, is a Graduate of the Australian Institute of Company Directors (GAICD) and a graduate of the Australian Major Projects Leadership Academy (AMPLA).

In her time in the energy industry, Pamela led a range of projects and teams, including planning of the electricity network, reliability and technical stewardship and delivery of the federally funded Smart Grid Smart City program. In roles including Chief Engineer and General Manager Customer and Corporate Services, she led the delivery of a number of next generation IT and OT systems and introduced genuine customer engagement for internal and regulatory decisions.

While looking for a new challenge, Pamela was inspired by the revitalised planning and investment in transport infrastructure within NSW and joined TfNSW in 2018 as Director, Southern and Western Project Office. In this role she led the development and delivery of road projects, including a range of projects from large and complex bypasses, to bridge strengthening and overtaking lanes, delivering important outcomes for regional NSW.

Since leading the Technical Services branch, Pamela’s achievements have included setting up the branch to be truly multimodal for the development and delivery of infrastructure and places. The branch continues to deliver high-quality services to clients on new major infrastructure projects, while providing essential support to keep networks open during conditions such as bushfires, flooding and border restrictions. The branch leads innovation in projects, for example in the technologies and facilities included in the new Rooty Hill commuter car park. Technical Services is also focused on continuous improvement and planning for the future through digital engineering and the extensive Entry Level Talent program.

Pamela is motivated by learning and growing from experiences and seeing her teams and people grow, achieve and exceed expectations. She spends her spare time cooking, gardening, bushwalking and generally keeping fit, along with travelling and adventures with her family.